
FAQ
FIRST KISS - JUST IN TIME
A rushed setup with no orientation is never fun. Plan to arrive 10-15 minutes early to make sure our club crew can help prep you for an epic first ride. A personal bike set up is essential. If you arrive after the class has already started, we may not be able to accommodate you.
Classes may be booked and paid online from six days up to two hours before starts to guarantee the online discounted class price. Club members and prepaid tickets may book in via our WA community group chat.
120 up to 10 minutes before class starts the Door Price will apply at our check in which can be paid in cash, via EDC card machine or QR code. Door price (door purchased tickets) cannot guarantee a spot to join.
It is essential that you check-in at our counter before every class. It enables you to all benefits of your membership and reward points.

The cycle room door will be closed 2 min before class starts and reopens after the cool down. To respect others' cool down, please stay seated until the end. We recommend using the restroom before class and to bring an adequate filled water bottle (min 1.0 liter) to avoid disruptions. In emergencies, signal for assistance and the coach will open the door. Please refrain from early exits for a smoother experience.
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For Drop in’s: For your cycle shoes and towel we will need a deposit which can be your ID card or your key. Please hand it to our crew during your check-in process. After class please hand out shoes and towel so the crew can give back your deposit. Club members do not need to bring deposits but we will note down the shoe size and towel for fast check in.
Phone usage is not allowed during classes; you can put them into the handle bar on your bike. Please be aware our coaches walking through the rows during the running class, avoid keeping things at the black floor that nobody will step on or fall over it. Occasional filming for marketing purposes occurs; let us know if you prefer not to be recorded.
All purchases need to be done before joining a class.

DRESS CODE, NO DRESS CODE
Get ready to sweat—a lot! For a safe and enjoyable experience, we recommend comfortable workout attire. While cycle wear is suitable, it's not mandatory; opt for a sports top and form-fitting leggings or shorts that won't hinder pedal movement. If
you need a hair tie or earplugs for the loud music, feel free to ask, it is complementary!
The saddle might feel a little bit hard for the first time. It will get better by time. You can look out for cycle pants if you like and or rent a saddle silicon cushion for your comfort at our Check-in for 40k per rental. For more tips ask our team.
Please note you have to bring water with you to join the classes. You can purchase water at our check in counter or bring simply your own water bottle to refill at our free flow water dispenser. We recommend 1 Liter per class.
SHOES
Yes, you will need cycle shoes. At our cycle room, street shoes aren't allowed for cleanliness reasons, however complementary our special designed SPD cycling shoes and a sweat towel are ready for you at the check-in, please bring a deposit such as your ID or motorbike/car key. Socks are mandatory; you can purchase a pair at our shop.
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Our indoor cycle bikes are with a narrow Q factor of 158mm but a heavier 18.6kg perimeter weighted flywheel which gives the bike a realistic riding feel similar to that of a road bike. For an efficient workout and to keep our feet fastened to the pedals while riding you will have to clip in with cycling shoes.
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We use SHIMANO SPD bike cleats pedal systems on our bikes, but don’t worry we got you covered. Cycling shoes are provided for your ride at our Check-In for your efficient and safe experienced workout.

Note: you can also purchase your very own cycling shoes including Shimano SPD cleats at our Check-In. Please reach out our crew to help you get them installed and adjusted for your individual leg/knee alignment for the perfect push & pull.
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Newcomers: The first time with professional cycling shoes might feel a little bit funny to find the right “clip in” but after a while you will get it and it becomes easier by time. For the first perfect clip in, our crew will help you.
OUR HIIT BOX - FUNCTIONAL FLOOR

Sweat towels are provided upon check-in, one per class. Please note that this class focuses on functional body workout, your Personal Training in small groups. It takes place on mats in a non-air-conditioned room with wall fans only to simulate natural conditions. You're welcome to wear clean sport shoes, go barefoot, or wear socks during the class. However, be cautious as the floor may become slippery if wet.
To maintain cleanliness, please note street shoes are not permitted, as they may transfer dirt or contaminants to areas where you might later place your hands during the workout.
Guided by our adept personal trainer coaches within our boutique-style setting (focused on small groups), we're dedicated to propelling you towards your fitness goals and shred you in no time.
TOWELS
Be prepared to sweat a lot! A towel is mandatory to join our classes to rub off your sweat. As we believe a clean environment is essential, please bring your own towel for a green Bali. However, if you have forgotten, no worries you can get your sweat towel at the Check-In. Please prepare your deposit which can be your ID card or your key. Bath towels are available for an extra rental charge of 40K. Club members go without deposits.

LOUD MUSIC – our cycle room
Our special designed Cycle room is build sound proof with extra details to music and sound with sound panels like in a nightclub to make you feel the beat outstanding!
It’s loud, sweaty and fun!
But hey, if you’re not a fan of super loud music, we get it and we have earplugs for you at our check in available, please ask our team.
